Shipping policy

 

Welcome to Kabuiza

Thank you for shopping with us. Below you'll find our detailed shipping policy to ensure you have a smooth and enjoyable shopping experience.

Shipping Destinations

We ship our exquisite Kabuiza garments worldwide. Please note that shipping times and costs may vary depending on your location.

Shipping Methods and Costs

We offer several shipping options to accommodate your needs:

  • Standard Shipping: Delivered within 5-7 business days.
  • Express Shipping: Delivered within 2-3 business days.
  • International Shipping: Delivered within 7-14 business days.

Shipping costs are calculated at checkout based on the weight and destination of your order.

Processing Time

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package online.

Customs, Duties, and Taxes

For international orders, please be aware that customs fees, duties, and taxes may apply depending on your country’s regulations. These charges are not included in the item price or shipping cost and are the buyer's responsibility.

Shipping Delays

While we strive to ensure timely delivery, there may be occasional delays due to unforeseen circumstances such as weather conditions, customs processing, or carrier delays. We appreciate your patience and understanding.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer service team at [your email] within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

  • Email: kabuizacouture@gmail.com
  • Business Hours: Monday to Friday, 9 AM - 6 PM (local time)

Thank you for choosing Kabuiza. We hope you enjoy your shopping experience with us.

Warm regards,

The Kabuiza Team